For operations leaders fixing inconsistent guidance

Give AI and people instructions your company has actually approved.

Company Brain turns scattered sources into source-backed drafts for the responsible person inside your company to review, correct, and approve.

No integrations required

No credit card needed.

Four steps from scattered knowledge to approved instructions

  1. Step 1. Add the relevant sources

    Bring the documents, tickets, transcripts, notes, or exports for one important area of company knowledge.

  2. Step 2. Review AI drafts and flagged problems

    Review the source-backed instructions Company Brain drafts and the missing, conflicting, or outdated guidance it flags.

  3. Step 3. Decide what your company approves

    The person inside your company responsible for the knowledge edits, approves, rejects, or requests changes.

  4. Step 4. Share or export approved instructions

    Approved instructions keep their sources, owner, and decision state for people and AI tools.

See what the AI drafts—and what your company decides.

The synthetic ticket, saved macro, and billing note disagree about refund handling. Company Brain surfaces the conflict; Maya, the responsible person inside the example company, decides which instruction is correct.

Refund escalation rule

Example: a cross-functional refund policy

  1. 01

    Source material

    Tickets, macros, and maintained notes

    A saved support macro promises 24 hours. Billing notes say 3 days. Recent tickets show both answers in use.

  2. 02

    Drafts for review

    Rules, gaps, and conflicts surface

    Draft rule

    Custom terms require Billing Ops review before a promise.

    Knowledge gap

    No named owner for partial-credit approval.

    Conflict

    The saved macro says 24 hours; the billing note says 3 days.

  3. 03

    Your company decides

    Maya Chen · Support Operations

    In this example, Maya is the person inside the company responsible for deciding which refund instruction is correct.

    Needs edit · assign the partial-credit owner

    Approved · standard refund intake rule

    Rejected · outdated 24-hour promise

  4. 04

    Approved instruction

    Standard refund intake rule

    Verify purchase window, plan tier, refund reason, and custom terms. Route exceptions to Billing Ops before promising an outcome.

    Ready to share or export for people and AI tools.

    Owner
    Support Operations
    Sources
    Ticket 1842 · macro v7 · billing note
    State
    Approved · current · exportable

How it works

Turn scattered evidence into instructions your company approves.

  1. 01

    Choose the knowledge

    Start with one important area of company knowledge.

    Choose the policy, process, workflow, or decision area that matters now. Bring only the documents, tickets, transcripts, notes, or exports that help explain it—even when the knowledge crosses teams.

    One bounded knowledge area · only the relevant sources

    See a helpdesk-scoping example
  2. 02

    Draft and compare

    AI drafts instructions and shows where the sources disagree.

    Company Brain drafts source-backed SOPs, rules, FAQs, and macros. It also flags missing answers, conflicting instructions, and guidance that may be out of date.

    The AI proposes instructions; it does not decide company policy

    See why every AI draft needs a decision
  3. 03

    Your company decides

    The responsible person inside your company decides what is correct.

    That person checks each draft against its sources, edits it, approves it, rejects it, or marks it as Needs edit. Company Brain staff do not decide which operating guidance your company approves.

    Approved item · source · owner · review state

    See what approved instructions can include

Start with one knowledge area

Stop asking people and AI to guess which company instructions are correct.

Choose a bounded company knowledge area and name the person inside your company who can decide what is correct. Ordinary confidential operational files are supported. Read Data and security before uploading to see what is stored, how long it is retained, and how deletion works.

Do not include secrets, credentials, payment data, regulated health, legal, or financial data, highly confidential strategy, private employee records such as HR, performance, disciplinary, payroll, medical, or immigration records, special-compliance material, or anything your company cannot share.